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FinanceADVANCEDSYSTEMFeaturedbalancetransactionsfinance+3
💰Finance

Account Balance Inquiry

0 uses12 steps10 min setup
Get this template

About

Check Account Balances and Recent Transactions

Enable customers to check account balances and view recent transactions instantly through a conversational interface.

Perfect for:

  • Banks and financial institutions
  • Digital wallet providers
  • Investment platforms
  • Payment service providers

Features:

  • Quick account type selection (Checking, Savings, Credit Card)
  • Real-time balance display
  • Recent transaction history
  • Additional account actions menu
  • Secure session tracking

How it works:

Customer requests balance → selects account type → views balance and recent transactions → accesses additional options like transfers, statements, or support.

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🏦

Loan Application

Apply for Loans with Eligibility Check

Streamline the loan application process with automated eligibility screening and document collection.

Perfect for:

  • Banks and credit unions
  • Online lending platforms
  • Microfinance institutions
  • Peer-to-peer lending services

Features:

  • Multiple loan types (Personal, Auto, Home, Business)
  • Eligibility pre-screening
  • Application data collection
  • Employment verification
  • Income assessment
  • Automated approval/referral routing

How it works:

Customer selects loan type → provides personal info → employment details → income verification → eligibility assessment → application submission with status tracking.

🚨

Fraud Alert

Report Fraud and Suspicious Activity

Enable customers to quickly report fraudulent transactions and suspicious account activity with immediate escalation.

Perfect for:

  • Banks and financial institutions
  • Credit card companies
  • Payment processors
  • E-commerce platforms

Features:

  • Quick fraud type categorization
  • Transaction details collection
  • Urgency level assessment
  • Immediate case number generation
  • Account security actions
  • Follow-up instructions

How it works:

Customer reports fraud → selects fraud type → provides transaction details → receives case number → account security measures taken → follow-up instructions provided.

FAQ

Click the 'Get this template' button to create a copy in your account. You'll be able to customize every aspect of the flow including messages, conditions, timing, and integrations.
Yes! Once you use this template, it becomes your own flow. You can modify messages, add or remove steps, change conditions, adjust delays, and connect your own integrations.
This template works with Telegram and other channels supported by Wexio. You can also connect to external APIs, CRMs, and other third-party services.
No, you can use this template as many times as you want. Each use creates a new independent flow in your account that you can customize separately.

Browse all flow templates

Every Wexio template, grouped by category. Pick the closest match and customise it to your workflow.

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Appointment Booking

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Chatbot

  • Interactive Story Bot
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Customer Support

  • Live Agent Transfer
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Data Collection

  • Consent Management
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  • User Preferences Collection

Ecommerce

  • Order Confirmation
  • Cart Abandonment Recovery
  • Product Search & Browse

Education

  • Resource Library
  • Learning Path Guide
  • Course Enrollment

Employee Engagement

  • Employee Suggestion Box
  • Employee Recognition System
  • Employee Engagement Pulse Survey

Feedback

  • Feature Request Collection
  • Bug Report Collection
  • Product Feedback Collection

Finance

  • Fraud Alert
  • Loan Application

Healthcare

  • Symptom Checker & Triage
  • Medication Reminder
  • Medical Appointment Booking

Hr Recruitment

  • Candidate Pre-Screening
  • Interview Scheduling
  • Job Application Form

Internal Support

  • Vacation & Time Off Request
  • Facility Maintenance Request
  • IT Helpdesk Support

Lead Generation

  • Demo Request
  • Lead Qualification Quiz
  • Lead Capture Form

Marketing

  • Content Distribution
  • Newsletter Signup
  • Promotional Campaign

Notifications

  • Event Announcements
  • Payment Reminders
  • Order Status Updates

Onboarding

  • User Profile Setup
  • Guided Onboarding Tour
  • Welcome New Users

Order Management

  • Order Cancellation
  • Return Request
  • Order Management

Quizzes

  • Product Recommendation Quiz
  • Personality Quiz
  • Knowledge Quiz

Real Estate

  • Tenant Maintenance Request
  • Property Viewing Scheduler
  • Property Search

Reminders

  • Follow-Up Reminders
  • Task Reminders
  • Appointment Reminders

Sales

  • Upsell & Cross-sell
  • Pricing Calculator
  • Product Showcase

Surveys Forms

  • Multi-Question Form
  • Net Promoter Score Survey
  • Customer Satisfaction Survey (CSAT)

Training

  • Certification Tracking
  • Skill Assessment
  • Employee Onboarding Training

Travel Hospitality

  • Digital Check-in/Check-out
  • Virtual Concierge Service
  • Hotel Booking